.ticket-composer{display:flex;flex-direction:column;gap:10px}.ticket-composer-previews{display:flex;flex-wrap:wrap;gap:8px}.ticket-composer-preview{position:relative;width:72px;height:72px;border-radius:6px;overflow:hidden;border:1px solid #e8d9c0;background:#fff}.ticket-composer-preview img{width:100%;height:100%;object-fit:cover}.ticket-composer-preview-remove{position:absolute;top:2px;right:2px;display:flex;align-items:center;justify-content:center;width:22px;height:22px;padding:0;border:none;border-radius:50%;background:rgba(42,31,20,.72);color:#fff;cursor:pointer}.ticket-composer-toolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px}.ticket-composer-tools{display:flex;align-items:center;gap:2px}.ticket-composer-tool-btn{color:#6b3a2a!important}.ticket-composer-tool-btn:hover{background:color-mix(in srgb,var(--theme-primary) 8%,transparent)!important}.ticket-composer-emoji-wrap{position:relative}.ticket-composer-emoji-panel{position:absolute;bottom:calc(100% + 6px);left:0;z-index:10;display:grid;grid-template-columns:repeat(6,1fr);grid-gap:2px;gap:2px;width:204px;padding:8px;border:1px solid #e8d9c0;border-radius:8px;background:#fdf6ec;box-shadow:0 6px 20px rgba(42,31,20,.14)}.ticket-composer-emoji-btn{display:flex;align-items:center;justify-content:center;width:30px;height:30px;padding:0;border:none;border-radius:4px;background:transparent;font-size:1.125rem;cursor:pointer}.ticket-composer-emoji-btn:hover{background:color-mix(in srgb,var(--theme-primary) 8%,transparent)}.ticket-chat-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.ticket-chat-attachment{display:block;width:140px;height:140px;padding:0;border:none;border-radius:6px;overflow:hidden;border:1px solid color-mix(in srgb,var(--theme-primary) 12%,transparent);transition:box-shadow .15s ease;cursor:pointer;background:#fff}.ticket-chat-attachment:hover{box-shadow:0 4px 12px rgba(42,31,20,.12)}.ticket-chat-attachment img{width:100%;height:100%;object-fit:cover;display:block}.ticket-chat-attachment--loading{background:linear-gradient(90deg,#f5ede0,#ebe0d0 50%,#f5ede0);cursor:default}.ticket-chat-attachment--error{display:flex;align-items:center;justify-content:center;color:#8c7b6b;cursor:default}.ticket-image-lightbox .MuiBackdrop-root{background-color:var(--surface-overlay)!important}.ticket-image-lightbox .MuiDialog-paper{max-width:min(92vw,960px)!important;max-height:92vh!important;margin:16px!important;padding:0!important;overflow:visible!important;background:transparent!important;box-shadow:none!important}.ticket-image-lightbox-close{position:absolute!important;top:8px!important;right:8px!important;z-index:2;background:rgba(20,14,10,.65)!important;color:#fff!important}.ticket-image-lightbox-close:hover{background:rgba(20,14,10,.85)!important}.ticket-image-lightbox-img{display:block;max-width:min(92vw,960px);max-height:88vh;width:auto;height:auto;margin:0 auto;border-radius:8px;object-fit:contain;background:#fff}.admin-layout .ticket-composer-tool-btn{color:var(--admin-text-secondary)!important}.admin-layout .ticket-composer-emoji-panel{background:var(--admin-card-bg);border-color:var(--admin-border)}.admin-layout .ticket-chat-attachment{border-color:var(--admin-border)}@media (max-width:600px){.ticket-composer-toolbar{flex-direction:column;align-items:stretch}.ticket-composer-emoji-panel{left:auto;right:0}}